Privacy Policy

Privacy Policy

This privacy policy sets out how we collect, use, process and protect the personal data of our website users in accordance with Croatian and EU privacy laws.

1. who is responsible for data processing?

The administrators of the data are Blockhost d.o.o. based in Strossmayerova 9, 51000 Rijeka, Croatia. Any questions regarding our privacy policy and the exercise of your data protection rights should be addressed to: office@blockhost.eu.

2 What personal information do we collect and for what purpose?

When you use our website, we may collect the following personal information:

- Contact information, such as name, email address and phone number, in order to respond to users' questions and inquiries.

- Browsing data, such as your IP address, Internet browser, operating system, access time, and the websites you visited before and after visiting our website, in order to analyze user behavior and improve the quality of our website.

- Purchase data, such as name,email address, shipping address, credit card details, for the purpose of transactions and delivery of users' orders.

- Newsletter subscription data, such as email address, in order to send information about our products and services.

3 What are the legal bases for data processing?

The processing of personal data is justified in accordance with the provisions of Croatian and EU data protection law, in particular for the purpose of:

- Fulfillment of contracts and execution of transactions that users have entered into with us.

- To fulfill our legal obligations, including compliance with tax and accounting regulations.

- Maintaining our website and responding to user inquiries and questions.

- To analyze user behavior and improve the quality of our website.

- To send information about our products and services to users who have given their consent.

4 What are the users' rights with respect to their personal data?

Users of our website have the right to:

- Access to and rectification, deletion or restriction of processing of your personal data.

- Transfer your personal data to another data controller.

- Object to the processing of personal data for marketing purposes or for reasons related to their specific situation.

- File a complaint with the data protection supervisory authority.

5. how long do we keep personal data?

We retain your personal information for the period necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

6 How do we protect personal information?

We provide appropriate technical and organizational measures to protect personal information from unauthorized access, loss or damage. All of our employees and subcontractors are required to comply with the privacy policy.

7 Do we share personal information with others?

We do not share personal data with other entities unless it is necessary for the purposes for which the data were collected or in the case required by law.

8. do we use cookies?

Yes, our website uses cookies to facilitate user experience and for analytical and marketing purposes. Users have the option to disable cookies in their web browser settings.

9. privacy policy changes

We reserve the right to make changes to this privacy policy at any time. Any change will be published on our website.

Effective date: April 13, 2023

10. transfer of personal data outside the EU

We may transfer your personal data outside the European Union to entities located in countries with data protection laws different from those of the EU. In such cases, we provide appropriate data protection measures in accordance with the law.

11 Contact.

If you have any questions or comments regarding our privacy policy, please contact us at: office@blockhost.eu.

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